Ebay Revises Refund Policy to Curb Seller Abuse

Ebay Revises Refund Policy to Curb Seller Abuse

This article provides an in-depth analysis of eBay's latest Money Back Guarantee policy, detailing domestic and international return processes. It also offers strategies for sellers to address issues like extended return periods. The aim is to help cross-border e-commerce sellers better understand and utilize eBay policies, improve operational efficiency, reduce operational risks, and protect their rights. It covers key aspects of managing returns and refunds within the eBay ecosystem, focusing on practical solutions for common seller challenges.

12/29/2025 Logistics Encyclopedia
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Amazon Eases Policies to Expand Seller Access in Europe

Amazon Eases Policies to Expand Seller Access in Europe

Amazon Europe has released several favorable policies, including upgrading the Export Program to over 30 countries, adjusting sales commissions to reduce costs, and optimizing the return policy for customized products to protect seller rights. It is recommended that sellers actively expand export businesses, optimize product structures, improve customized services, and refine operations to seize opportunities and succeed in the European market. These changes aim to make selling on Amazon Europe more attractive and profitable for sellers who adapt to the new conditions.

01/04/2026 Logistics Industry Insights
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Amazon Returns Policy Guide for Shoppers

Amazon Returns Policy Guide for Shoppers

This article provides a detailed interpretation of Amazon and Amazon Prime's return policies, covering standard, international, and global return processes. It offers comprehensive operational guidelines and precautions for different product types, seller types, and return reasons. The aim is to help consumers complete returns more efficiently and safely, protecting their rights and interests. It explains the nuances of Amazon's return system, empowering shoppers to navigate the process with confidence and understand their entitlements when returning items, both domestically and internationally.

12/30/2025 Logistics Encyclopedia
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Ecommerce Sellers Face Account Freezes Over 100 Trademark Claims

Ecommerce Sellers Face Account Freezes Over 100 Trademark Claims

Cross-border e-commerce sellers beware! A significant trademark infringement case involving the term "100%" has emerged, leading to the freezing of over 130 seller accounts. The trademark includes both textual and graphical representations and is registered in multiple countries globally. Sellers are advised to thoroughly review their product listings to avoid using the term "100%" and conduct trademark searches to ensure compliance and avoid potential legal issues. Operating legally and respecting intellectual property rights is crucial for sustainable business in the global marketplace.

01/04/2026 Customs Knowledge
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Dongguan Seller Wins Legal Battle Against Amazon Account Suspension

Dongguan Seller Wins Legal Battle Against Amazon Account Suspension

This article discusses the case of a Dongguan-based seller successfully suing Amazon amidst a wave of account suspensions. It analyzes how sellers can avoid account suspension and leverage legal means to protect their rights. The importance of compliant operation is emphasized, and sellers are advised to establish a multi-platform, multi-market business strategy and enhance the core competitiveness of their products. This includes diversifying sales channels and focusing on product quality and innovation to mitigate risks associated with reliance on a single platform like Amazon.

12/31/2025 Logistics Industry Insights
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Amazon Seller Faces Trademark Dispute Over Listing Edits

Amazon Seller Faces Trademark Dispute Over Listing Edits

This article tells the story of an Amazon seller who lost listing editing rights due to trademark registration withdrawal, and eventually regained them through a 'war of attrition' with Amazon customer service. The article analyzes the cause of the problem, shares lessons learned during the resolution process, and provides solution suggestions for sellers facing similar issues. It emphasizes the importance of patient communication, thorough preparation, and seeking professional help. The key takeaway is persistence and a well-documented case are crucial for resolving such disputes with Amazon.

12/30/2025 Customs Knowledge
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Cargo Insurance Brokers Ensure Freight Protection

Cargo Insurance Brokers Ensure Freight Protection

Cargo insurance brokers are specialized service providers relying on the insurance market. By deeply understanding client needs, they tailor cargo insurance solutions. They assist clients in selecting appropriate insurance products, offer professional guidance, and enhance claims efficiency, making them essential partners in ensuring the safety of cargo transport.

08/08/2025 Logistics Encyclopedia
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Tokyo Conference Strengthens Global Wildlife Protection

Tokyo Conference Strengthens Global Wildlife Protection

The 2014 Tokyo World Wildlife Conference focused on combating illegal wildlife trade, emphasizing the role of customs, evidence-based decision-making, and data empowerment. The conference promoted international collaboration, particularly between Africa and Asia, aiming to enhance global wildlife protection efforts and build a future of harmonious coexistence between humans and nature. It highlighted the importance of strengthened customs enforcement and the use of data to inform effective conservation strategies.

12/30/2025 Customs Knowledge
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FNAC Expands Global Reach with Strong IP Protection Strategy

FNAC Expands Global Reach with Strong IP Protection Strategy

FNAC builds a global brand and technology protection network through trademark, patent, rights protection, and compliance strategies. This approach helps the company navigate market competition and ensure steady development. By strategically managing its intellectual property, FNAC safeguards its innovations and brand reputation, fostering a competitive advantage in the global marketplace. This comprehensive approach to IP management is crucial for FNAC's long-term success and sustainable growth.

12/30/2025 Customs Knowledge
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Amazon Expands Seller Protections with AHA Facial Recognition

Amazon Expands Seller Protections with AHA Facial Recognition

Amazon introduced the Account Health Assurance (AHA) program and facial recognition verification to enhance platform security and seller experience. The AHA program provides account protection for eligible sellers, potentially impacting the appeal service market. Facial recognition improves security but poses challenges for sellers managing multiple accounts. Amazon Attribution and the Brand Referral Bonus program offer new avenues for sellers to boost sales. Sellers should closely monitor policy changes and proactively adapt.

01/04/2026 Logistics Industry Insights
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